ONLINE LITIGATION RESOLUTION

In the event of a legal dispute, the consumer may use an Alternative Dispute Resolution Entity.

Alternative Dispute Resolution Entities, in accordance with law no. 144/2015, from September 8th:

ARBITRATION CENTERS OF GENERIC COMPETENCE

National Center for Information and Arbitration of Consumer Conflicts
It operates throughout the national territory, in areas not covered by another arbitration centers with regional jurisdiction.
Address:
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484
E-mail: [email protected]
Web: arbitragemdeconsumo.org

Center for Information and Arbitration of Consumer Conflicts of Vale do Ave / Tribunal Arbitral

Geographical area of coverage: Contracts concluded in the municipalities of Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.

Contacts Postal address: Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães  

Phone.: 253 422 410  

E-mail: [email protected]  

Web: triave.pt

More information on Consumer Portal consumidor.pt